*Agenda is subject to change
01:00 PM - 05:00 PM
Rental Manager Training Module (Optional)
Know Your Market & CompetitionKnow Your Rental FleetProspecting For Rentals & Cold CallsRental counter operationsRefreshment BreakBilling & Administration (daily, weekly, monthly)Fleet-Control DamagesDetermining Long-term Rental vs. Lease CustomerConverting Rentals to LeaseCustomer Experience
Group Dinner06:00 PM - 08:00 PM
09:00 AM - 12:00 PM
Module I – Day 1 (AM.): Introduction & History, Successful Sales Plan
Breakfast
History of FSL Industry & NationaLeaseMarketing & Sales Plan + ExerciseSales Process TimelineKnow your competitionNational Accounts
Refreshment Break
Knowing Product LineMarketing & SalesBranding, Sales CycleProspecting, NetworkingEffective Selling Strategies
Lunch
Module II – Day 1 (PM): Rating, Competitive Analysis
Proposal & Additional ResourcesOvercoming ObjectionsNational Account OverviewHands-on Step-by-step Rating a Lease: from ground zero, utilizing the NationaLease Member Rate Sheets (and a calculator)Competitive Group Exercises on Rating FSL & VMAMultiple Rating ExercisesTeam Rating Homework
Module III – Day 2 (a.m.): Wrap-up, Q&A
Reviewing Team Rating ExercisesAgreement Review
Lease vs Ownership DiscussionSeminar Discussion & Follow-up Q&A
*Disclaimer: Seminar agenda time and details may fluctuate depending on group size and member-submitted topic requests.