*Agenda is subject to change
01:00 PM - 05:00 PM Embassy Suites Lombard Oak Brook
Embassy Suites Lombard Oak Brook
Rental Manager Training Module (Optional) – (1-5 p.m – Tuesday prior to Intro Seminar)
1. Know Your Market & Competition2. Know Your Rental Fleet3. Prospecting For Rentals & Cold Calls4. Rental counter operations5. Billing & Administration (daily, weekly, monthly)6. Fleet-Control Damages7. Determining Long-term Rental vs. Lease Customer8. Converting Rentals to Lease9. Customer Experience
08:00 AM - 12:00 PM Embassy Suites Lombard Oak Brook
Module I – Day 1 (a.m.): Introduction & History, Successful Sales Plan
Agenda1. History of FSL Industry & NationaLease2. Marketing & Sales Plan + Exercise3. Sales Process Timeline4. Know your competition5. National Accounts6. Knowing Product Line7. Marketing & Sales8. Branding, Sales Cycle9. Prospecting, Networking10. Effective Selling Strategies
12:00 PM - 01:00 PM
Lunch
Module II – Day 1 (p.m.): Rating, Competitive Analysis
1. Proposal & Additional Resources2. Overcoming Objections3. National Account Overview from Joe Gallick 4. Hands-on Step-by-step Rating a Lease: from ground zero, utilizing the NationaLease Member Rate Sheets (and a calculator)5. Competitive Group Exercises on Rating FSL & VMA6. Multiple Rating Exercises7. Team Rating Homework
Module III – Day 2 (a.m.): Wrap-up, Q&A
1. Reviewing Team Rating Exercises2. Agreement Review3. Lease vs Ownership Discussion4. Seminar Discussion & Follow-up Q&A
*Disclaimer: Seminar agenda time and details may fluctuate depending on group size and member-submitted topic requests.